Privacy statement

Who we are

Shared Dev B.V. is responsible for the personal data received through this website. Shared Dev B.V. is based in Rotterdam and registered with the Dutch Chamber of Commerce under number 72540885. Send privacy questions through the contact form.

Your visit to the website

This website uses no analytics or advertising services from other parties. Fonts, images and the site's single script come from our own server.

To improve the site we count every page view: the page, the language, the name of the website you came from, the previous page on our site and the type of device. We store no IP address and no browser data, and cannot link views to you. Only if you accept the analytics cookie does your browser also keep a random code during your visit, so we can see the route of a visit through the site. We never link that code to you or to the contact form. The legal basis is our legitimate interest in improving the site (Article 6(1)(f) GDPR) and, for the analytics cookie, your consent (Article 6(1)(a) GDPR). Our cookie policy explains this storage and your choice.

Like any website, the web server processes technical data during a visit, such as your IP address, the time and the requested page. This is needed to show you the page and to secure the site. We do not use this data to recognise you or build a profile of you.

When you fill in the contact form

We then receive:

• your name, organisation and email address;
• your phone number, if you enter it or want to be called;
• your message and whether you want to be called;
• the page and language in which you filled in the form, and the page on our site from which you went to the form;
• your IP address and browser version, to detect abuse and spam.

Name, organisation and email address are needed to reply. The other fields are optional.

We use this data to reply to your message. The legal basis is that you ask us to do so before any agreement exists (Article 6(1)(b) GDPR). We process the IP address and browser version on the basis of our legitimate interest in protecting the site against spam and abuse (Article 6(1)(f) GDPR).

If a conversation or collaboration follows, we add your contact details to our customer records. We make no decisions about you that are taken by a computer alone.

How long we keep your data

• Messages through the contact form: 12 months after receipt. Our system then deletes them automatically.
• Messages we recognise as spam: 30 days.
• Page view counts, including those with the analytics cookie code: 12 months.
• Contact details in our customer records: as long as there is contact or a customer relationship. Data we must keep for tax purposes, such as invoices, is kept for the statutory period of seven years.

Who can see your data

Only Shared Dev employees with a personal account. We do not sell or rent your data and do not share it with other parties, unless the law requires us to.

Our application and the database holding your message run at TransIP, a hosting provider in the Netherlands that processes the data only on our instructions. Your data does not leave the European Union.

Security

The form sends your data over an encrypted connection (HTTPS). It is stored in a protected database that only authorised employees can access. Opening and deleting a message is logged.

Your rights

You have the right to access, correct or delete your data. You can also object to its use, have its use restricted, or receive your data in a common file format.

Send your request through the contact form. We respond within one month. To avoid giving data to the wrong person, we may ask you to confirm who you are.

If you are not satisfied with how we handle your data, you can file a complaint with the Dutch Data Protection Authority.

Data in our products

Organisations that use our products, such as Managed Flows, record data in their own environment. The customer is responsible for that data and Shared Dev works on the customer's instructions. This privacy statement does not cover that data; the agreements between Shared Dev and the customer apply.

Changes

We update this statement when the way we work changes. The date at the top shows when that last happened.